Return Policy

At Fabia Jean, we strive to ensure that our customers are completely satisfied with their purchases. If, for any reason, you are not happy with your order, we offer a straightforward return policy to make the process as easy and convenient as possible. Please take a moment to review our return guidelines below:

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1. Eligibility for Returns:

• Items must be returned within 30 days of the purchase date.

• Merchandise must be in its original condition, unworn, and with all tags attached.

• Final sale items, personalized items, and gift cards are not eligible for return.

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2. Initiating a Return:

• To initiate a return, please contact our customer service team at request return.

• Provide your order number, the item(s) you wish to return, and the reason for the return.

 

3. Return Shipping:

• Customers are responsible for the cost of return shipping, unless the return is a result of our error (e.g., incorrect or defective item).

• We recommend using a trackable shipping method to ensure the safe return of your items.

 

4. Refund Process:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [X] business days.

 

5. Exchanges:

• Unfortunately, we do not offer direct exchanges at this time. If you need a different size or item, please return the original item and place a new order.

 

6. Damaged or Defective Items:

• In the rare event that you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly.

 

7. Contact Information:

• For any questions or concerns regarding our return policy, please contact our customer service team at Contact Now.

 

Note: Fabia Jean reserves the right to modify this return policy at any time. Any changes will be effective immediately upon posting on our website.

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Thank you for shopping at Fabia Jean! We appreciate your business and are committed to providing you with a positive shopping experience.